Facilitrip Privacy Policy

This Privacy Policy describes how Facilitrip collects, uses, stores, shares and protects personal information when you use our website, rental services, SMS notifications, or otherwise interact with us.

1. Information We Collect

We collect:

• Personal Data: Name, email, physical address, phone number, payment details.

• Usage Data: Device, IP, interactions with our site and communications.

• SMS Data: Opt-in/opt-out status, message logs for service updates.

2. How We Use Your Information

We use data to:

• Provide and fulfill rental reservations.

• Communicate delivery, pickup and customer support.

• Process payments and refunds.

• Improve services and detect fraud.

• Comply with legal obligations.

3. Sharing Your Data

We may share data with:

• Service providers (e.g., payment processors, SMS platforms).

• Law enforcement if required by law.
  Affiliates as part of business operations.

We do not sell or rent personal information for third-party marketing.

4. Security

We implement reasonable security practices to safeguard data, though no system is 100% secure.

5. Cookies & Tracking

Our site may use cookies and analytics to improve user experience.

6. Your Rights

You may request access, correction or deletion of your data in accordance with applicable privacy laws.

7. Policy Updates

We may update this Policy; changes will be posted with a revised date.